Mental Health Support Services in West Yorkshire

Providing Counselling, Psychotherapy, Relationship Therapy and Clinical Supervision in Pontefract and online.

brown and white wooden table beside sofa chair

Counselling

Integrative counselling for current emotional challenges and improving mental wellbeing

Tailored psychotherapy to address complex and enduring mental health needs

Psychotherapy

Clinical Supervision

Expert supervision for mental health professionals

Couples Therapy

Tailored for Life’s Complexities

Client and Colleague Testimonials

I think this counselling will be life changing, thanks to the caring work done by Gemma

Just being able to talk about my fears, anxiety, to somebody who listened, understood and showed empathy, and who had maybe not solutions, but sort of got me

★★★★★

Gemma was able to adapt the therapy to account for my severe hearing impairment

I have had the privilege of working with Gemma for over five years, and I can confidently say she is an exceptional therapist and supervisor. Gemma combines extensive experience and knowledge with a warm, compassionate approach that makes her clients feel seen, heard, and valued.

Gemma's ability to bridge theory with real-life practicality makes her stand out. She creates a safe, grounded therapeutic environment where clients feel supported in exploring their challenges and empowered to grow. Her relatable, down-to-earth personality ensures that every client feels at ease, while her dedication and passion for her work shine through in everything she does.

Whether you’re seeking therapy or professional supervision, I highly recommend Gemma. She has a rare gift for connecting with people, meeting them where they are, and walking alongside them on their journey toward healing and growth. Gemma brings skill, professionalism, and a beautiful authenticity that makes her unique in this field.

★★★★★

Working with Gemma at Platinum Psychotherapy has genuinely been a turning point for me. As a therapist in private practice, I was struggling with both the practical and emotional sides of running a business — feeling disorganised, overwhelmed, and honestly losing confidence in myself. I was starting to wonder if I had what it took, and that uncertainty was leaking into everything.

From the off, Gemma helped me get proper systems in place— financially, administratively, and in terms of visibility. Her practical guidance on using directories more efficiently has made a real, tangible difference. New clients have started coming through channels I hadn't fully utilised before, and consultations are being booked in a way that previously felt out of reach.

But beyond the practical, what I value most is how Gemma holds both the professional and the personal. She understands the unique pressures of lone working — the isolation, the self-doubt, the way imposter syndrome can creep in just when things start to go well — and she meets you where you are, without judgement, without making you feel like you should already have it all figured out.

Gemma is refreshingly down to earth and brings a lightness to the work that makes even the harder conversations feel manageable. I never feel afraid to ask anything, or worried about how she might respond. That safety has made all the difference.

What also stands out is the accessibility and structure she offers. Knowing I can reach out via WhatsApp at any time removes so much of the anxiety that comes with being a lone practitioner. Sessions are organised months in advance, which means I always know what's coming — and for anyone managing the financial unpredictability of private practice, that forward planning brings real stability too.

Gemma also consistently upholds BACP professional standards and was invaluable in supporting my accreditation application, giving me confidence that the supervision I'm receiving is both ethically sound and professionally grounded. Gemma also provides tons of resources too and CPD events/seminars that might be of interest.

Since working with her, I have a growing caseload I feel genuinely proud of — and most importantly, I feel like myself again. A competent, capable therapist who deserves to be here. That shift has been the most meaningful thing of all.

I can't recommend Gemma highly enough to any therapist needing grounded, practical, and genuinely caring support. If you're finding private practice harder than you expected, please don't struggle alone — this is exactly what Gemma is here for.